eAkto Docs
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What is eAkto?

eAkto is a citizen-journey orchestration prototype created for the eGovPH Hackathon 2026. A citizen describes what changed or what government record needs attention. eAkto interprets that message, proposes an appropriate journey when enough context exists, and presents one valid next action at a time.

The problem

Government processes are commonly organized by agency. Citizens think in life events and goals:

  • “I got married.”
  • “My National ID information is wrong.”
  • “Which documents do I need?”

eAkto translates that citizen language into a structured process without claiming that AI has verified official records.

Product experience

1. Sign inAuthenticate through eGovPH SSO or eVerify with Face Liveness.
2. Describe the situationSend a message in English, Filipino, or Taglish.
3. Review the interpretationConfirm the detected goal, change, records, and possible agencies.
4. Create the journeyThe backend resolves a versioned workflow into applicable milestones.
5. Complete one action at a timeAnswers and progress persist in the database.
6. Reuse documents safelyHigh-assurance users can upload supported documents to a private vault.

AI does not control the journey

eGovAI is used for situation assessment and optional assistance such as translation or document extraction. The backend retains control:

  1. Pydantic validates the AI response.
  2. Compatibility rules decide whether a workflow is supported.
  3. The deterministic resolver evaluates stored declarative rules.
  4. The Personal Engine persists applicable milestones and progress.
  5. Provider claims remain unverified until an authoritative integration confirms them.

This separation prevents a free-form model response from directly changing journey state.

Intended users

  • Citizens navigating government updates.
  • Hackathon judges and demo operators.
  • Flutter developers extending the citizen experience.
  • Backend developers adding validated workflow families.
  • Security reviewers evaluating identity and document boundaries.

What eAkto is not

  • It is not an official government service or source of policy.
  • It does not directly change an agency record in the current prototype.
  • It does not treat an AI statement as verified evidence.
  • It does not expose provider secrets to Flutter.
  • It is not ready for production without the controls listed in Scope and limitations.
View source

Built for the eGovPH Hackathon 2026. Prototype guidance is not official agency policy.